Customer Service

At Attics to Basements, we pride ourselves on customer service and support. There are literally dozens of things we do to help our customers. We list most of them here so you can get answers to your questions without having to call or visit a sale. Of course, if you have questions that aren't addressed here, please call us at +1 (469) 396-4696.

Are Facilities Available at the Estate Sale?

Generally, no. Restroom facilities are not available at the estate sale.

Are Your Estate Sales Handicapped Accessible?

Generally speaking, estate sales are not handicapped accessible.

Is there a Warranty on Items at the Estate Sale?

Unfortunately, there is no warranty of any kind on the items sold at our estate sales.

How Can I Get Notified in Advance?

Is there a way to get advance notification of your estate sales?

Yes. There are several things you can do to get notified of our upcoming estate sales.

Do You Charge Sales Tax?

Yes. We are required by law to charge Texas State sales tax.

What Payment Methods are Accepted?

Accepted Payment WethodsWe accept cash and most credit/debit cards.

Can I Return Something I Purchased?

No. All sales at our estate sales (and most other estate sales, as well) are final.

Do You Offer Discounts?

Discounts are offered on all but the opening day of the estate sale. When the estate sale opens, prices are clearly marked on each item. No discounts are offered on the open day of the estate sale.

Can You Deliver Items I Purchase?

Unfortunately, we do not offer a delivery service for items purchased at one of our estate sales.

What kinds of items are available at an estate sale?

Things You Can Find at an Estate SaleJust about anything you can think of can be found at an estate sale. The range of items is almost unlimited. The items found at each estate sale depend on the personality of the owner as well as their interests and hobbies.

When is the Best Time to Shop an Estate Sale?

Best Time to Shop an Estate SaleEstate sales hosted by Attics to Basements typically run Thursday to Saturday. All items are available on Thursday when the sale opens, but the best deals can be made just before the sale closes on Saturday.

So, what is the best time to shop an estate sale?

Are Children Allowed at the Estate Sale?

Yes. Children 10 and over are allowed into the estate sale. But, they must be accompanied by an adult at all times.

Can I Buy Over the Phone?

Purchasing Over the PhoneWe accept credit-card payments over the phone. Once an item is paid for we set it aside for subsequent pick-up.

Will You Load Large Items Into my Car or Truck?

If I purchase a large piece of furniture, will you load it into my car or truck?

Do You Hold Online Auctions?

No. We do not offer online auctions or online shopping.

Last Modified: 20-Feb-2020 14:21:15 — Last Rendered: 24-Feb-2020 01:26:54